Legal notice
Shipping Policy
Effective Date: June 2026
Welcome to ZAARIAL. We are committed to delivering your jewellery safely and on time. Please read our Shipping Policy carefully before placing an order.
Order Processing
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All orders are processed within 1–2 business days after successful payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next business day.
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During sales or festive seasons, order processing may take slightly longer.
Shipping Time
Estimated delivery time:
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Metro Cities: 2–5 Business Days
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Other Cities & Towns: 3–7 Business Days
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Remote Areas: 5–10 Business Days
Delivery times may vary depending on your location and courier service.
Shipping Charges
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Free Standard Shipping on all prepaid orders.
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Shipping charges for Cash on Delivery (COD), if applicable, will be displayed during checkout.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email or SMS with your tracking number. You can track your order using the provided tracking link.
Delivery
Please ensure that the shipping address and contact number provided during checkout are accurate. ZAARIAL is not responsible for delays or failed deliveries caused by incorrect shipping information.
Delayed Deliveries
While we strive to deliver all orders on time, unforeseen circumstances such as weather conditions, courier delays, public holidays, or other external factors may occasionally affect delivery schedules.
Failed Delivery Attempts
Our courier partners may attempt delivery multiple times. If the delivery cannot be completed due to customer unavailability or incorrect address details, the order may be returned to us.
Damaged Package
If your package appears damaged or tampered with upon delivery, please refuse the package if possible or contact our support team immediately with clear photos of the package.
International Shipping
Currently, ZAARIAL ships only within India. International shipping is not available at this time.
Need Help?
If you have any questions regarding shipping or your order, please contact us.
Support Email: support.zaarial@gmail.com
Business Hours: Monday – Saturday | 10:00 AM – 7:00 PM (IST)
We appreciate your trust in ZAARIAL and look forward to serving you with a premium shopping experience.